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About Suran Systems, Inc

A family company in its second generation of management, Suran Systems, Inc. is an established business with 35+ years experience and a growing national and international user base. We develop, sell, and support software solutions primarily for the religious and non-profit sectors.

Suran strives to provide a quality work environment that cares for its employees and customers alike. With both established clients and products and the energy and innovation of a start-up, Suran encourages professional growth while maintaining a healthy work-life balance. One employee recently described Suran as “a low-pressure, high-performance work environment.”

Non-discrimination in employment and personnel practices is and shall be the policy of Suran Systems, Inc. All decisions affecting current or potential employees are made strictly on the basis of ability and performance of duties without regard to race, sex, age, religion, disability, ethnic origin, sexual orientation, gender identity, or marital status.

Data Services Technician

Suran Systems, Inc.
April 2025

The Data Services Technician works with the complete lifecycle of client data through Suran’s solutions and assists with general operations and IT infrastructure.

The position focuses both on data manipulation and ticket-driven operational work as well as data analysis and reporting. Training on all aspects of the job will be provided, but familiarity with data manipulation tools, basic SQL, and computer systems is required.

This role requires client interaction and the ability to build knowledge of how our applications are used and how they store data. This role requires close attention to detail and prioritizes accuracy and protecting data privacy and security.

This is a full-time salaried position with full benefits. Applicants will work remotely and will be provided equipment. Minimal travel is required for staff meetings and conferences (expected twice per year). This position is budgeted around $50,000 annual compensation, but is negotiable based on experience.

Email your cover letter and resume to jobs@suran.com to apply for this position.

Primary Responsibilities

  • Working with client databases and accounts (setup, boarding, transferring, cancelling, updating etc.) using established tools
  • Data manipulation and reporting through various tools
  • Developing new tools to manipulate data and client accounts
  • Assisting operations staff with the configuration and management of existing tools and systems
  • Maintaining and expanding internal documentation of these processes

Required Skills

  • Task organization
  • Attention to detail and accuracy
  • Time management with a focus on efficiency
  • Customer interaction, both verbal and written
  • Willingness to ask questions and seek clarification when needed
  • Basic understanding of relationship databases
  • Ability to research and learn new tools, processes, and technologies
  • Ability to learn existing databases and how our applications affect them
  • Basic familiarity with SQL
  • Intermediate use of spreadsheet and text editor software
  • Basic understanding of computer systems, including remote access and file transfer
  • Comfort working in a dynamic environment with evolving requirements

Helpful Experience

  • Scripting (e.g. shell)
  • Command line work
  • Familiarity with PostgreSQL tools (i.e. psql, pg_dump, etc.)
  • Regular expressions
  • Jira configuration/administration
  • Light systems administration of Linux/macOS/Windows
  • Administrative/clerical work in any type organization (charitable, member-oriented, and/or accounting/payroll-driven is even better!)